Effective Date: 26th January, 2025
www.dentalhero.com.au (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and store your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website or services, you agree to the terms of this Privacy Policy.
1. What Personal Information We Collect
We may collect the following types of personal information from jobseekers:
- Contact Information: Name, email address, phone number, and postal address.
- Employment Information: Resume details, qualifications, work experience, and references.
- Account Information: Username, password, and other account details.
- Demographic Information: Age, gender, and location (if provided).
- Technical Information: IP address, browser type, device information, and cookies (see Section 6 for more on cookies).
We may also collect other information that you voluntarily provide while using our website or services.
2. How We Collect Your Information
We collect personal information directly from you when you:
- Create an account on our website.
- Upload your resume or other job-related documents.
- Apply for job opportunities through our platform.
- Communicate with us via email, phone, or other channels.
- Participate in surveys, promotions, or feedback forms.
We may also collect personal information indirectly from:
- Publicly available sources, such as LinkedIn or professional profiles.
- Employers or referees you provide during the job application process.
- Third-party service providers or partners (with your consent).
3. Why We Collect Your Information
We collect and use your personal information to:
- Facilitate job applications and connect you with potential employers.
- Improve and personalise your experience on our website.
- Communicate with you regarding your account, job opportunities, or other updates.
- Comply with legal obligations and resolve disputes.
- Analyse website performance and user activity to improve our services.
4. Disclosure of Your Information
We may disclose your personal information to:
- Employers: To facilitate your job applications.
- Service Providers: Third parties that assist us in delivering our services (e.g., hosting, analytics, customer support).
- Regulatory Authorities: If required by law or for compliance purposes.
- Other Users: If you post publicly on forums or other shared platforms within the website.
We will not sell or rent your personal information to third parties for marketing purposes without your explicit consent.
5. How We Protect Your Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include:
- Secure servers and encryption.
- Regular security audits.
- Access controls and authentication protocols.
However, no system is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:
- Remember your preferences and login details.
- Analyse website usage and performance.
- Deliver personalised content and advertisements.
You can manage or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.
7. Accessing and Correcting Your Information
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to any inaccuracies in your personal information.
To make a request, please contact us at hello@dentalhero.com.au. We will respond within a reasonable timeframe, as required by the Privacy Act 1988 (Cth).
8. Complaints and Contact Information
If you believe we have breached the APPs or mishandled your personal information, you can contact us directly at:
- hello@dentalhero.com.au
We will work to resolve your complaint promptly and transparently.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top of this policy indicates when the latest changes were made. Continued use of our website constitutes your acceptance of any updates.
Thank you for trusting www.dentahero.com.au. If you have any questions or concerns about this Privacy Policy, please contact us at admin@dentalhero.com.au